Word: smile
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Dates: during 1980-1989
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Muller's Peace Corps experience did not contribute to a rapport with Mengistu, though. "I mentioned that I had found it moving to revisit the village in which I had taught and in which Mengistu had been educated," reports Muller. "The remark evoked no response, not the thinnest smile of recognition...
There is an almost eerie tranquillity about the Indiana Senator. Though he wears a politician's fixed smile, he does not indulge in the posturing and showmanship that are a committee chairman's institutional prerogative. Presiding at last week's stormy hearing, he sat primly with his hands folded and his jacket on, oblivious to the heat generated by both television lights and the querulous exchanges between wrought-up Senators and bristling Administration spokesmen. Precise and undramatic, Lugar, 54, comes across more like a fusty academic than a hands-on vote getter. He is regarded as thoughtful -- as opposed...
Bond, who still has the boyish smile and laid-back cool that made him a celebrity in the '60s, is the glamour candidate. He is the clear favorite of the upwardly mobile young blacks, known as buppies, whose BMWs decorate the lot of his sprawling campaign headquarters. Cicely Tyson came down for a fund raiser, and so did the Temptations; Bill Cosby and Ted Kennedy have sent checks. Polished and witty, Bond has an air of bemused nonchalance; like a horse who shies from hurdles, he has backed away from seeking higher office or tougher challenges in the past...
...with the author's photo on the reverse side of his new book, a shrewd and amiable thriller called A Matter of Honor. Archer is shown in full color, posing authoritatively in a blue pinstripe power suit, and carries an open volume, perhaps one of his previous tomes. His smile is that of a man who would not be surprised if a headwaiter applauded...
...their zeal to monitor the quantity of worker output, some companies may begin to overlook a factor more difficult to measure: quality. Says Terry Maltbie, secretary-treasurer of the Communications Workers union local in Landover, Md.: "Telephone operators used to be a voice with a smile, but automation has depersonalized their jobs." Courtesy and carefulness remain important but elusive factors in many service-industry tasks. Notes Columbia University Professor Alan Westin, an authority on office automation: "In these types of jobs, companies who count numbers too closely will lose their edge...