Word: solano
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Grolier's owner, Louisa Solano, spends her dayswavering between making it clear to would-bethieves that they are under surveillance andkeeping her loyal customers from feeling shedistrusts them...
...Though Solano speaks sentimentally about her store's past, she emphasizes that one of her goals was to rid the shop of its "clubby atmosphere...
...Louisa Solano has lived in several Squarelocations and remembers it as a place full offamilies...
...blessed and cursed with one of the mostcreative customer bases in the area," Solano says."Unfortunately they do not have a strong sense ofethics...
...sure how much longer I'm willing to dothis," Solano says, indicating the constantuncertainty that characterizes small business inthe Square