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Lastly, according to Harvard law professor Allen Ferrell, who has studied corporate giving, where Goldman employees donate may matter as much as how much they end up contributing to charity. And a look at past donations suggests that Goldman and its employees will have to do a better job of...
Giving some passengers a disincentive to check their bags makes the experience worse for everyone, even the people who paid the fees to check their bags. I admit, I don't like dragging a suitcase around a cramped jet. I prefer to check mine if I have enough time. But...
The logic to charging for bags is that by disaggregating airline pricing, the carriers can collect fees for added services. That's why you are seeing fees for things like exit-row seats or extra-room seats. That makes perfect sense: a better seat equals a higher price. But making...
Delta, which was once the model of civility in this industry, has lately made noises about regaining some of that lost élan, but antagonizing your passengers doesn't seem like the way to do it. Continental should know better. If it's as good an airline as it keeps...
Clearly, some rivals don't. Southwest Airlines has mocked the majors in a series of advertisements that point out its own free checked-baggage service. JetBlue did likewise in a recent ad, offering a faux travel product to non-JetBlue flyers, the Extrago Sherpa Shirt, which "can hold an entire...