Word: spent
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...spent half an hour filling out the online form, sent off an e-mail and got this response: "We are sorry but this service is unavailable at this time. Please try again later." I managed to send the e-mail on a second try the next day. Still, I wanted a live human being to hear my case sooner. I called the main reservations line and wheedled a number at Delta's corporate headquarters in Atlanta. But that only elicited a brusque gentleman who quickly swatted away my complaint. "That is Delta Airlines policy," he said. "You just...
...first experts in using the case method, Barnes taught the human side of business—organizational behavior—at Harvard as a tenured professor from 1968 until he retired in 1998. Before receiving tenure, he had served as a research associate at HBS since 1956 and spent much of that time as a teaching fellow...
Though Barnes spent over half of his life at Harvard, he never took himself too seriously, according to his widow and former student, Julie C. Wang, 62, who used to head her own medical public relations firm...
Barnes, who grew up near Minnesota’s Gull Lake, spent the final years of his life in his Brooklin, Maine home overlooking Bar Harbor...
Though aerial firefighting is effective, especially in rugged areas, it's also extremely expensive. The U.S. Forest Service spent nearly $300 million battling blazes from the sky in 2007. According to a report by the Los Angeles Times, it cost $368,645 to operate a single heavy-lift helicopter for one week during a recent fire (though choppers have a smaller capacity than large tanker planes, they're more maneuverable and can also ferry personnel and equipment). The cost of the retardant itself adds up as well; the Phos-Chek slurry used by Cal Fire costs about $2 per gallon...