Word: sprints
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Dates: during 2000-2009
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...went the letter that Sprint sent to its Biggest Pain in the Butt customers, thus eliminating 1,000 mobile users who take up so much time complaining that they're not worth keeping. The actual wording might have been more diplomatic, but you get the idea...
...maybe Sprint couldn't be sure of getting through...
...Sprint isn't necessarily being unreasonable. There are customers who refuse to be satisfied. What's the fun in that? To these ultimate whiners, a cell phone contract is not an exchange of money for a specific service, it's an opportunity for corporate combat, for indulging their Goliath-killing, "they can't mess with me" fantasy. It's a chance to continually move the goalposts and then complain about a rule change...
...promises about coverage that hardly matched reality, a shortfall that Verizon Wireless (Can you hear me now?) cleverly turned into marketing campaign. And let's not forget that there were no options if you were unhappy because you were padlocked into a two-year contract. The good news for Sprint's castoffs - no termination fee. Oh, thank...
...TIME: Growing up you had a coach, Taras ("Stink") Brown, who wouldn't let you play pickup games with your friends. Instead, he insisted that you do dribbling drills, and sprint up a steep hill near your DC-area home. How did you feel about that...