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...that Bezos' early and fervent belief in the Internet--that it would rock retailing, that it would change the way we live--stands as one of the more prescient assumptions ever made by a businessperson. "We're trying to build something lasting," Bezos says, looking at this 850,000-sq.-ft. monument to free trade. The warehouse is stocked with books, CDs, TVs, stereos, video games, software, toys. And yet only 10% of the area is being used. The rest is stretch space, here for the ongoing e-commerce revolution...
...ends when your purchase is delivered to your door. The Coffeyville center, for instance, is part of a nationwide distribution network specially designed to handle e-commerce. Half a dozen warehouses like it have been strategically placed in low- or no-sales-tax states around the U.S.--3 million sq. ft., at a cost of $200 million--and are built to do what traditional warehouses can't do: deliver items directly and efficiently to customers rather than by pallet to retail stores. It requires new ways of thinking about employees--and customers...
...more competitors to enter. The questions go on for 15 minutes. What does your house look like? (It's lovely, and we are amazingly fortunate to live there, he replies, pointing out that until four months ago, he and MacKenzie, his wife of six years, lived in a 900-sq.-ft. apartment.) Just how many items do we sell? (Eighteen million, so far.) He answers them all, patiently and directly, without a trace of defensiveness, punctuated by the laugh. Finally, a woman in the front says, "I have two questions... One, why the name Amazon? And two...can I have...
...computer assigns your order--a book, a game and a digital camera--to one of Amazon's seven U.S. distribution centers, five of which it opened this year. With 3 million sq. ft., Amazon has 1.5 times the floor space of the Empire State Building...
Seattle 93,000 sq. ft. Fernley, Nev. 332,650 Grand Forks, N.D. 130,000 Coffeyville, Kans. 750,000 New Castle, Del. 202,000 Campbellsville, Ky. 770,000 McDonough...