Word: ssi
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Harvard officials are not reluctant to point to what they see as specific successes of SSI's tenure. HUPD Chief Francis D. "Bud" Riley labels the charge that guards can't blend into the character of a house a "myth." He points to guards like Cort Ellis in Quincy House. Ellis has greeted students with his gentle smile since the fall, and House administrators say they are impressed by his work...
...most disturbing, say SSI's detractors: the claim of assault filed against DeWolfe's Errol Allen in April...
Until the incident, Allen had been cited as a model SSI guard--students said they found him friendly and accessible. They said they respected his hard work--he was studying to pass his high school equivalency exam...
...Though SSI wouldn't comment on Allen's case, Riley says that the company requires its guards to pass a background check...
Aside from isolated incidents, administrators say that SSI guards have responded appropriately to unexpected situations, such as a gas line break in Adams House this April. The SSI supervisor on duty gathered guards with knowledge of Adams House and brought them to the building, according to Robert Kotowski, a HUPD sergeant...