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...Most students are already familiar with the low-budget agency STA Travel, which has hundreds of branches worldwide. In addition to booking flights and travel packages, the website (sta.com) lists top hostels and budget hotels, and offers discounts for STA members. Hosteling International (hihostels.com) has ratings, discounts and general information?it also sells "communication packages" with 24-hour travel assistance, low-cost long-distance calls and free e-mail accounts that students can access over the phone. There's no excuse for not calling...
...STA Travel was mentioned in the PIRG report. According to the report, STA Travel charged almost 40 percent more than their advertised prices. The agency declined comment yesterday...
Jeffrey B. Miller ’05 was in a group of 10 students who attended a vacation in Negril, Jamaica during spring break. The group booked the trip in Cambridge last December with STA Travel...
...letter he wrote to STA Travel after the trip, Miller complained, “The online description of the hotel, which we used to base our decision to stay there, in no way correlated with the actual experience...
Kevin Maloney, a travel advisor with STA Travel, said he has seen an influx of students cancelling tickets, seeking refunds and changing plans over the course of the past several days...