Word: stammerers
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...public response to this onslaught of civility in the civil service has been mild astonishment-and gratitude. One woman, flabbergasted as a solicitous postal employee repacked a badly parceled piece of mail, could only stammer, "Danke, danke." In Bavaria, a local department store took Behörde und Bürger to heart and started its own courtesy campaign. The wave of Teutonic tact even seems to be paying dividends for the civil servants. Says one graduate of the postal service deportment course: "Somehow, I feel much less insecure...
...brains in his biceps according to Travolta, to feed the juke box. Her real intent, of course, is to lure Danny, who is sitting with his slippery friends at another table. Anyway, Danny manages to wander over to the juke box not-so-very casually and stammer out some excuse for his bad behavior. Olivia tries her best to act indifferent, but then again, who ever said she could act? She breezes on back to her jock friend, mumbling something about how she would "really like to see Danny run circles around 'those guys,'" and Danny is left there with...
...weaknesses: dreamy, high-strung people for whom life proved to be too much. Her father had a nervous breakdown in 1905, and her mother died in 1912. Faced with all this, Elizabeth developed a strategy of "not noticing" and emerged into gawky adolescence with big hands, big feet, a stammer and pronounced nearsightedness. She married Alan Cameron, a World War I veteran and civil servant, and settled into a union that was long on affection and short on passion. "I and my friends," she wrote in 1935, "all intended to marry early, partly because this appeared an achievement...
Project leaders raise the consciousness of members by citing famous stutterers, among them Moses, Demosthenes, Darwin and Maugham. Members also learn about well-known "closet cases" who go through elaborate rituals and word substitutions in public to conceal their affliction. To the N.S.P., trying to cover up a stammer is bad; the handicap must be announced frankly and faced...
Stutterers claim that the public has little idea of the burden of a stammer. Michael Sugarman, a graduate student at San Francisco State University, says that as a teen-ager he always ordered french fries when eating out because "french fries" were the only words on the menu he could pronounce fluently. Says he: "So I wound up with acne as well as a stutter. That was my boyhood...