Word: step-by-step
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...Naisbitts posit eight future developments for China; none are insightful. There's "Crossing the River by Feeling the Stones," which meant something when Deng Xiaoping uttered this maxim of pragmatic, step-by-step reform, but has become little more than a cliché three decades on. "Emancipation of the Mind" also looks tired after an entire generation of Chinese has grown up with an openness unimaginable to their parents...
...video, put together by Geico employees, shows workers breaking into song from their cubicles. The power ballad begins with a single employee singing "Jump online or call a rep / We'll guide you through it step-by-step / Twenty-four-seven we'll be there for you." Then a chorus of employees chime in, complete with guitars, drums and a cowbell. Someone dressed as the company's mascot gecko does his best Slash imitation on guitar. (See pictures of a Berkshire Hathaway shareholder meeting...
...book, How to Never Look Fat Again: Over 1,000 Ways to Dress Thinner - Without Dieting! TIME senior reporter Andrea Sachs caught up with Krupp (who is married to TIME assistant managing editor Richard Zoglin) in New York City before her nationwide book tour. (See a step-by-step guide to dressing thin...
...nearly identical prices, so customer service is a key point of difference. While Chinese Web users have become more sophisticated about researching prices on the Internet, they still prefer to buy tickets by phone (just 35% of Ctrip's customers buy their air tickets via the website). Ctrip's step-by-step approach has also helped there, enabling it to steadily accommodate increasing business volumes. When Ctrip customers dial in, their calls are answered within 20 seconds. "Otherwise it's a big, big mistake for our call centers," Tang says...
...exhibited some atypical behaviors: arm flapping, repetitive actions and fixation on strange objects. She describes her panic at Evan's diagnosis in her memoir Louder than Words: "I wished to God the doctor had handed me a pamphlet that said, 'Hey, sorry about the autism, but here's a step-by-step list on what to do next.' But doctors don't do that. They say 'sorry' and move you along." McCarthy began to try almost every treatment that turned up on Google. Evan went through conventional, intensive Applied Behavioral Analysis (ABA) therapy as well as a host...