Word: steps
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...giving in to inertia, will win the E.U. few friends. "An unsentimental President Obama has already lost patience with a Europe lacking coherence and purpose," according to the European Council on Foreign Relations. "In a post-American world, the United States knows it needs effective partners. If Europe cannot step up, the U.S. will look for other privileged partners to do business with...
...nearly identical prices, so customer service is a key point of difference. While Chinese Web users have become more sophisticated about researching prices on the Internet, they still prefer to buy tickets by phone (just 35% of Ctrip's customers buy their air tickets via the website). Ctrip's step-by-step approach has also helped there, enabling it to steadily accommodate increasing business volumes. When Ctrip customers dial in, their calls are answered within 20 seconds. "Otherwise it's a big, big mistake for our call centers," Tang says...
...components of the registry's efforts is providing support - both moral and material - for such caregivers, whom UNICEF recruits from the children's neighborhoods. The amount of food, clothing and education assistance provided to foster families is not a lot - agencies don't want to encourage people to step forward just for the aid - but it's enough to make caregivers feel as if they're getting adequate backup. (See the destruction in Haiti from...
...Sudanese government has agreed to a peace deal with the most powerful rebel group in the war-ravaged Darfur region, the Justice and Equality Movement (JEM). The cease-fire, signed after a year of negotiations, was described by Sudanese President Omar Hassan al-Bashir as a "major step" toward ending the seven-year conflict in which non-Arab African rebel groups have battled the Arab-dominated government. The agreement paves the way for JEM's inclusion in the government and may ease international pressure against al-Bashir's controversial administration ahead of the national election. However, the absence of other...
...covered it up via payoffs to mistresses and abuse victims. Fair said the Legion had no comment in that regard. But Maciel victims like Vaca say that Legion bosses such as its general director, the Rev. Alvaro Corcuera, and Maciel's private secretary, the Rev. John Devlin, should step forward with what they know...