Word: steve
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Dates: during 1990-1999
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Finally, I highly recommend Sam Spade, a free set of software tools that helps track spam from phony addresses. The program--written by computer engineer Steve Atkins, who has brought down hundreds of spammers--can be downloaded from www.blighty.com/products/spade A simpler, Web version is at www. blighty.com/spam/spade.html The documentation that comes with Sam Spade is an excellent explainer on the arcane world of Net messaging. Spammers, beware...
...which was so detrimental to my family, to me, to Ellen Dever [Shah's divorced wife], to would-be protective parents and to abused children everywhere, taught me that you are not reputable or even truthful. My second husband, Johnny, was a good-hearted and loving man. Despite what Steve Lopez wrongfully implied in his article, I have never spoken in disparaging terms of Johnny. He was suicidal when I met him. He took his own life because he could not control the changes that he so desperately wanted to make. Lopez twisted my bittersweet memories of Johnny and falsely...
...Steve Graham got his by cashing in 270,000 of his 500,000 Northwest Airlines frequent-flyer miles and bidding for the prize package at a special auction organized by Northwest. "You can always use your airline miles for a trip to a great place like Fiji or London," says Graham, who travels once a week on business, accumulates about 100,000 miles annually and at one point had 1.5 million miles in his Northwest account. "But meeting B.B. King was the kind of unique, special experience that you just don't associate with an airline program...
Then there are the auction items like the one Steve Graham successfully bid for. Participants can attend in person or phone in or write in their bids ahead of time. Hotel companies offer auctions as well, but InsideFlyer's Petersen says the airline auctions tend to have sexier awards. Take Northwest's: since 1996, WorldPerks, the frequent-flyer program of the airline, based in Minneapolis, Minn., has conducted three bidding sessions--in Detroit, Minneapolis and at Sotheby's in New York City. No minimum bids are required, and the proceedings are open to any of WorldPerks' approximately 17 million members...
...most part, hotels and airlines alike are scrambling to impress customers. "I saw this coming a long time ago and told my staff to prepare for it," says Steve Halliday, general manager of Singapore's 800-room Pan Pacific Hotel, which is located next to the convention center and caters mainly to business clients. Halliday recently outfitted the place with 200 computers to better serve his clients. "You've got to kill the customer with kindness," says Halliday. "In a word: service. Do things differently this year." In the current economic climate, the hospitality industry is finding that it takes...