Word: stillness
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Dates: during 1990-1999
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...Lake Washington and Puget Sound are the only luxury the spartan corporate aesthetic allows. Employees are crammed two to a bare-walled office and work at Bezos-designed desks made of old doors with legs stuck on them (design director Helen Owen bets me lunch that she will still have a door-desk in five years, even if Amazon flourishes...
That was the genesis of the Feedback Forum, one of eBay's most distinctive and popular features. Omidyar kicked it off with a Founder's Letter in February 1996 in which he laid out a philosophy that still guides eBay: that people are basically good, that they make mistakes, and that they should be given the benefit of the doubt. "I was afraid it would turn into just a gripe forum, but as I watched it develop, I was amazed to realize that people enjoy giving praise." In fact the feedback eBayers posted about one another was overwhelmingly positive...
...Still, today eBay is one of the most dazzling sites on the Internet. Log on and feast your eyes on a global garage sale that includes--well, just about any inanimate object you've ever seen, heard of or lusted after. That Partridge Family lunch box that made you feel like the Man in third grade? The bidding starts at $5. That Art Deco clock you always wanted? There were recently 19 of them being auctioned on eBay. Sure there's kitsch (Elvis snow globes, anyone?), and a scary number of Beanie Babies. But there's also luxe (usually...
...just a push for market share. Omidyar and his colleagues are still driven by the company's original goal of creating a global market where everyone competes on an equal footing. One pet project is an effort to bring a Guatemalan village into the global economy by hooking it up to eBay. Consumers in the developed world could buy local handcrafts at lower prices, and eliminating layers of middlemen would allow villagers to keep more of the purchase price for themselves...
...becoming a millionaire from a pre-eBay start-up, Omidyar was captivated by the still nascent Internet. Living in Silicon Valley, where companies were going public daily, he was troubled by how imperfectly the financial markets seemed to be operating. "Institutions and large investors had all the inside information," he says. "What I wanted to do was create a marketplace where everyone had access to the same information." Out of this democratic impulse, the clunky website that would eventually grow into eBay was born...