Word: stores
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...competition will heat up soon. Verizon Wireless is expected to announce a similar service in the next two months, and Cingular will most likely introduce a competing music store some time...
...weapon? San Francisco's Union Square district--home to Armani, Bulgari, Cartier and now Cody's. This month Ross has expanded across the bay from Berkeley into a two-story, 22,000-sq.-ft. space next to a Virgin Megastore and opposite an Apple Store. A garish $35,000 yellow sign outside can be seen all the way from Macy's--crucial, Ross says, to luring the shopaholics who frequent the district into the store (and away from the nearby Borders...
...take the risk? Efforts to shrink Cody's two Berkeley locations into profitability had failed, so Ross decided that to make money, one must spend money. Together with an accountant friend, Ross projected that sales from a San Francisco store would make the business profitable. "Even if we're off by 20%," Ross says, "we still break even and we pay back the loan." That loan wasn't easy to come by. Ross says he was rejected by six banks before an independent lender, Summit Bank in Oakland, agreed to put up $1.9 million. "I had to get help from...
...says. "In these kinds of businesses, we see not just an appeal to quality but an appeal to identity and authenticity." Yes, the books at Cody's are probably all available on Amazon, and yes, many of them are also sold, at a discount, by the big chain store around the corner. But just as a small wine bar can thrive by pouring drinks available more cheaply at a liquor store or sports bar, so can a bookstore trade on its cachet of cool. "My guess is that the market does value the combination of being there, touching, feeling, browsing...
...They just let me rot." BOB DOUGHERTY, Home Depot patron in Boulder, Colorado, on suing the company after store employees waited 15 minutes to respond to his cries for help?which they believed to be a hoax?in getting unstuck from a restroom toilet seat someone had smeared with glue