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Word: strause (lookup in dictionary) (lookup stats)
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Macy's Mr. Straus should not play the part of the indignant customer, but the part of the overburdened salesman, who is usually expected to do the work of three people for the salary of one. Salespeople no longer have time to cater to the individual customer, and the customer knows this. What could Mr. Straus do without his poorly paid 4,828 salespeople...

Author: /time Magazine | Title: Letters: Jan. 22, 1965 | 1/22/1965 | See Source »

Kirkland House, lender in the fall Straus trophy competition, is currently on top of the "A" basketball race. The Deacons, led by Dave Taft, whipped last-place Dudley House Wednesday night to maintain first place...

Author: NO WRITER ATTRIBUTED | Title: Kirkland Leading Straus Trophy Race | 1/15/1965 | See Source »

...admiral has no intention of keeping his fingers off operations, although he occasionally murmurs something about leaving his $175,000-a-year post in five years or so. When and if that happens, a possible successor is the 40-year-old son of Straus and his wife Margaret, Kenneth Hollister Straus, now a vice president of the New York division. But Straus insists that "it depends on how well Kenny does whether he takes over the company." More likely to succeed is R. H. Macy's president, Wheelock Bingham, 57. In any event, Straus will have a considerable voice...

Author: /time Magazine | Title: The Economy: The Great Shopping Spree | 1/8/1965 | See Source »

Dogs on the Roof. Straus is fond of saying that "Macy's operates like a family"-and the store is certainly an informal, self-contained community. Among its 11,000 full-time employees are 4,828 modestly paid ($84.84 a week) salespeople, including 1,400 who can interpret in 42 languages, and 150 telephone operators who write 1,000,000 orders a year. Macy's also has a private police force big enough to protect a city the size of Des Moines; it is captained by an ex-FBI agent, who presides over an array of secret photoelectric...

Author: /time Magazine | Title: The Economy: The Great Shopping Spree | 1/8/1965 | See Source »

...merchandise and its competition. The arbiters of its prices are its 36 comparison shoppers. They roam competing stores, spying out new styles, feeling the materials and comparing prices. Whenever they find that Macy's is being undersold, they order the store to lower its prices. Not even Straus can countermand their instructions. Neither can he contradict Macy's own Bureau of Standards, the arbiter of the store's conscience. In a backstairs laboratory that looks like a bathroom choked with chemistry sets, the bureau puts 7,500 products per year (including all of Macy...

Author: /time Magazine | Title: The Economy: The Great Shopping Spree | 1/8/1965 | See Source »

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