Word: straussed
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...gotten a lot of calls," said Nona D. Strauss, director of student financial services. "We put a choice on our phone system that said, 'If you're calling about your bill, call the billing office.' The Billing Office had a ton of people answering phones and responding to questions...
...though Strauss said the error caused plenty of anxiety, it will have few long-lasting consequences...
...Strauss said the error occurred after programmers modified the billing office's software to bring it into compliance with new University standards...
...Strauss said financial aid officers failed to catch the error because the correct tuition figures showed up on their computer screens--they were simply omitted from printed statements...
According to Combs' friend Russell Simmons, chairman of Def Jam Records, the attack on Stoute erupted from a moment of superheated passion. "Sean is an artist, and artists are about guts and instinct and emotions," Simmons says. "He's not a gangster." Says Strauss Zelnick, CEO of BMG Entertainment, Bad Boy's parent company: "It's unkind and unfair to judge Puffy on one incident...