Word: subway
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...cultures are more demanding of some services than America is. Most European countries insist on timely and efficient service on their railroads and airlines, which receive state subsidies to assure that performance. Americans who visit London typically come away with fond memories of the city's excellent taxicabs and subway system. The shortage of personal attention comes just when U.S. consumers are enjoying a cornucopia of novel products and services. Thus the deterioration of basic, personal service is taking the fun out of the new offerings. Shoppers can now find ten kinds of mustard and a dozen varieties of vinegar...
...promos blare from radio, TV, newspapers, billboards and even subway placards. Ad spending by hospitals alone has surged from less than $50 million in 1983 to an estimated $500 million in 1986. The new imperative to attract customers may be unsettling, but it is making the health-care industry far more creative in letting consumers know what modern medicine can do for them. "Hospitals are struggling to learn all the competitive skills that businesses have known and applied for a long time," says Linda Bogue, an administrator at San Francisco's Mount Zion Hospital and Medical Center...
Atlanta, Houston and New Orleans probably have an inside track because the party would like to renew its old ties with the South. Atlanta pitched itself as the birthplace of the "New South," mixing a ride on the city's modern subway with mint juleps, barbecue and country music in an antebellum mansion at Stone Mountain. Atlanta turned Native Son Jimmy Carter, not the most popular figure in the Democratic Party, into an asset. The highlight of the trip turned out to be a VIP tour of the Carter Presidential Center, after which the former President treated the committee...
...past, black children have generally been neglected by publishers, but this year brings two outstanding compensations. In Cherries and Cherry Pits (Greenwillow; $11.75), Vera B. Williams introduces Bidemmi, a gifted young black girl who draws a world of apartments and subway stops and ghetto / streets. With her felt-tip pens and knowledgeable left hand, Bidemmi gives those scenes an optimistic glow, heightened by a metaphor: cherry pits. Everyone in the neighborhood, including a pet parrot, eats cherries. The seeds are scattered in the hope that one day there will be a whole orchard on Bidemmi's block, with harvest enough...
...shopkeepers lock their doors and refuse to buzz them in, provoking an agonizing debate about whether such actions are justified. In New York City, conflicted emotions simmer to the surface when the subject turns to Bernhard Goetz and the shots he fired at four young blacks aboard a Manhattan subway train. A nation that would like to believe it can shun stereotypes, that cherishes the ideals of equality and brotherhood, continues to be haunted by the plight of a segment of its citizenry that remains mired in a seemingly intractable dilemma of race and poverty: the young, black males...