Word: sugakico
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Dates: during 2000-2009
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...that could send you into insulin shock. In 1999, when Atlanta-based Cinnabon opened its first outlet there, 300 people lined up to buy its buns, says Gregg Kaplan, president of the chain. Rather than try to sell cinnamon buns in Japan on its own, the company partnered with Sugakico, a successful operator of a chain of ramen-noodle restaurants. Two years later, sales are five times as high at Japanese outlets as at those in the U.S. of comparable size and location, requiring crowd-control techniques the company picked up from Disneyland. "That was the smartest move," says Kaplan...
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