Word: supervisors
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Dates: during 1980-1989
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Shaffer, who makes the recordings from Wednesday through Saturday, is the meat and potatoes of the hotline. However, Shaffer, a food service supervisor at the Freshman Union, refuses to take credit for the idea...
Shaffer has worked at Harvard for 14 years and at the Union for the past four. Before coming to Cambridge, he worked in the Navy and as a cook at Brandeis. His current duties as supervisor--besides, of course, his daily studio recording--include ordering food and equipment and scheduling...
...September of 1985, Ramos said she sought help at the emergency room of Mount Auburn Hospital in Cambridge, agreeing to pay for care herself. According to the complaint, Ramos informed the emergency room supervisor, Dr. McGinn, that she had tested positive for AIDS, but McGinn recommended that Ramos receive a mental health evaluation...
...departure gate, mechanics discovered that a loose bolt had punched a hole in a 727's fuel tank, causing a leak. King says the hole was plugged with an unauthorized, quick-hardening plastic sealer so that the plane could depart. A supervisor concealed the improper patch job by not recording it in the aircraft's logbook. The hole was not correctly repaired with a metal plate until later that week...
...performance goals for themselves, subject to management approval. In the case of the Boston maintenance station, the goal is to make sure that less than 4% of all flights miss their scheduled departure times because of delays resulting from repairs, preflight loading, cleaning or the like. King says one supervisor earned an extra $800 through the incentive program in the first three months of the year. While some airlines offer performance incentives to employees like reservation clerks, Eastern seems to be the only one extending such a program to its mechanics...