Word: supporter
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...want to talk to their customers," says John Tschohl, a consultant to businesses on customer service. American Airlines stopped taking customer complaints by phone several years ago, according to a spokesperson; putting the complaint in writing, he insisted, is more efficient. United used to have a customer-support number but dropped it "some months ago," according to a reservations agent. (A corporate spokesperson didn't return several phone calls asking for confirmation.) Even the few airlines that still have customer-service numbers, like Continental and Southwest, tuck them away deep within their websites, where only the truly obsessive can find...
...Absolut has pledged $50,000 of profits from the sale of the new liquor to the Charles River Conservancy “as part of the brand’s ongoing commitment to the environment and to further support the quality of life around Boston,” according to a press release from the Conservancy...
...Building bridges has also been the public posture of the Vatican when it comes to the Obama Administration. The Vatican remained silent on Notre Dame's decision to invite Obama to speak. And although Pope Benedict XVI expressed his disappointment with Obama's support for abortion rights when the two met in July, a Vatican spokesman went out of his way to state that the Holy Father was "very impressed" by the Democratic President. (Read "When Benedict Meets Barack...
...members would annually pledge how many people they would be ready to take. Countries that open their doors will get money from the European Refugee Fund - $5,700 per refugee - and support from the newly created European Asylum Support Office, which would meet regularly to define resettlement priorities. The E.U. would also work closely with transit countries outside Europe, mainly Libya and Turkey, so that asylum seekers can apply for resettlement before attempting any precarious journeys. (Read: "Documents Reveal British Role in Lockerbie Bomber's Release...
When he first floated the idea of a third term two years ago, Uribe probably didn't expect to run out of time, but he appears to have miscalculated his support in Congress. Many lawmakers loyally back the president's policies, especially his national security program which has driven back Marxist guerrillas and led to a steep drop in homicides and kidnappings. But some fear that another four-year term would put too much power in the hands of Uribe, turning him into a right-wing version of Hugo Chávez. Others, like Senator German Vargas Lleras...