Word: surely
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Dates: during 2010-2019
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...expansion puts enormous pressure on any company's ability to transmit know-how and technology, especially over long distances and across national cultures. When Toyota opened its Georgetown, Ky., plant in 1988, hundreds of work-team specialists and other experts were transplanted from Japan for several years to make sure the new plant fully absorbed the Toyota way. That kind of hand-holding may still be possible, but it isn't as easy. How can that be fixed? Says Spear: "The big deal is this question, Does an organization know how to hear and respond to weak signals, which...
...managers don't understand how sensitive the American public is to auto-safety issues. "Their focus on the customer has been nonexistent," he says. "Toyota is famous for having an arrogant culture. They're so used to dealing with successes that when they have a problem, they're not sure how to respond...
...early to say that consumers have not seen the last of massive, worldwide recalls of cars - in part because car companies have adopted the Toyota approach. Ford's new and highly praised strategy is to build "world cars" the way Toyota does, reducing the cost of manufacturing by making sure that more of its models share common parts on a relatively small number of platforms, built at plants around the world. That sounds like the epitome of manufacturing efficiency in our globalized economies. But it also explains why the brakes that caused the Prius' recall are found on Toyota...
...backdrop. "It's blown us away, to be honest," says U.S. speedskater Chad Hedrick, who won gold, silver and bronze medals at the 2006 Winter Olympics in Turin, Italy, and is a medal contender this year. "They really went big on this. It's a million-dollar view, for sure." (See 25 Winter Olympic athletes to watch...
...David King, a pairs skater. "We have the best view ever. The big bay windows are massive." Jenna McCorkell, another skater, chimes in, "It's strange, coming into the Olympics, you don't know what to expect. The rooms are everything and better." Rave reviews from the Olympians, for sure. But the taxpayers of Vancouver may sharply disagree...