Word: tamping
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...chairman of the board. During Smith's five-year tenure, Starbucks maintained its mind-blowing growth, but at the same time, it introduced sophisticated testing and R&D and took steps to boost efficiency and sales, like installing automated Verismo espresso machines. By no longer having to scoop and tamp coffee for each shot, baristas could make a drink 40% faster, moving customers through lines more quickly. Drive-throughs became standard, and the company released its first CD. Smith's successor was a Wal-Mart veteran, Jim Donald, who took the company into books, movie promotions and oven-warmed breakfast...
...Experience is a red herring. Does anyone believe that a modern President makes complex decisions without input from a team of experienced experts? The real question that should be asked is how willing a potential President is to tamp down his or her ego in order to get to the right answer using the best available knowledge. Measured that way, my vote is for Obama. He doesn't think he knows it all, and he talks and listens to people who don't agree with him. That's presidential. Brian Weiss, Pasadena, California...
...hard to miss the irony: the man from Hope is now trying to figure out how to tamp it down. But that tells you pretty much everything you need to know about the spot in which Bill Clinton finds himself today, as his wife's presidential campaign fights for its life in Ohio and Texas. What is harder to figure out is how much of the blame for her predicament belongs to him. "I think he just did her such damage," says a friend and supporter, expressing a sentiment that many feel privately. "They'll never see it that...
...Raul's Sunday strategy was clearly meant to tamp down reform expectations -which the younger Castro, who has nudged Cuba's moribund economy toward capitalism and encouraged more open debate about its totalitarian politics, may have felt were rising too quickly for him to meet in the wake of Fidel's exit. "Raul has to proceed cautiously," concedes Brian Latell, a Cuba expert at the University of Miami and author of After Fidel. "In the past 18 months he has elevated popular expectations. Now he has to manage them...
...directed at the Americans as much as it was aimed at halting fighting between Sadr's followers and members of the rival Shi'ite Supreme Islamic Iraqi Council (SIIC) and its Badr militia. Intra-Shi'ite fighting threatened al-Sadr's popularity, and it was in his interests to tamp things down. But the Sadrists and SIIC are still vying for control in much of southern Iraq, and their conflict is likely to flare up again. Al-Sadr may be calculating that it will be easier to fight his rivals in the summer, when there will be fewer American forces...