Word: tates
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Dates: during 1980-1989
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...that of Reagan and Thatcher, just before the expressionist revival of the '80s took hold. Recent years have seen major shows of such expressionist masters as Ludwig Kirchner and Max Beckmann, and now the 100th anniversary of O.K.'s birth is marked by a retrospective at London's Tate Gallery. (The exhibition runs through Aug. 10, and will go to Zurich in the fall and New York City in the winter.) Comprising 241 paintings and drawings, with prints and assorted memorabilia, this will be remembered as the definitive Kokoschka show. The man it reveals, in his waxing and waning powers...
Often those calls go unanswered. Ashton-Tate, the Torrance, Calif., publisher of Framework, has 42 full-time service representatives who take 1,100 telephone calls a day; Microsoft's 50 operators field 1,800. The current ambitious goal of WordPerfect is to have its 70 support staffers answer at least half of its 1,500 daily calls. Says Adam Osborne, president of Paperback Software: "You have a better chance of winning the lottery than of getting through on some toll-free lines...
...heavy traffic is proving costly to manufacturers. Ashton-Tate, conceding that during peak hours its current staff cannot keep up with the calls, already spends $1.5 million a year on salaries, office expenses and training to provide software advice. Living Videotext in Mountain View, Calif., figures that the net cost of talking to a single user is between $30 and $40 an hour. "If I talk to them twice," says President David Winer, "I'm starting to pay them to use my product...
...Sheila Tate, former press secretary to Nancy Reagan, is senior vice president of Burson-Marsteller, a public relations and lobbying firm...
...were maneuvering like Machiavellian courtiers in order to meet the Prince and Princess. "It's the social event of the season," said former White House Aide Michael Deaver, who now heads his own p.r. firm. "This is one of those events that if you're not invited," said Sheila Tate, Nancy Reagan's former press secretary, "you'll plan to be away for the weekend so no one will know." Miss Manners, a.k.a. Washington Post Syndicated Columnist Judith Martin, decried the social jockeying not only as "a disgusting spectacle" but, worse, as undemocratic. Above all, she exhorted patriotic readers, "never...