Word: techs
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Dates: during 1980-1989
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Signs are they haven't done so. Despite a $585 million high-tech makeover for the Postal Service over the past two years, the odds have not improved that a letter will get from Boston to Miami in less time than the sender could drive it there. Performance on first-class mail delivery was at a five-year low in 1988, and complaints about late mail rose 35% last summer. For the workers, automation, heavier mail loads (especially during the Christmas rush) and outside competition have turned a once cushy job into a form of boot camp in eight-hour...
Until Dale Carnegie takes hold as the new model for postal supervisors, one postmaster has a low-tech idea for improving service in Worthington, Ohio. For every letter misdelivered, the postman refunds the cost of the stamp to the customer out of his own pocket. Since September, 44 quarters have been paid out and complaints have dropped from ten a week...
...techniques developed by NASA to enhance satellite photos were adapted for use on the works of the old masters. That flow has, to some extent, been reversed. With a major portion of the world's ancient art treasures located inside its borders, Italy has become the capital of high- tech restoration. Experts from such citadels of art as the Louvre, the Getty Museum and the Metropolitan Museum of Art are making pilgrimages to Italy to see how it is done in Rome, not to mention Venice, Milan and Florence...
...high-tech wash cycle that often takes less than 48 hours, drug smugglers can turn cocaine-tinged bills into such squeaky-clean assets as money-market deposits and car dealerships. One danger: drug lords and other lawbreakers are believed to be buying valuable chunks of the American economy. Andrew Tobias on the impact of falling housing prices...
Ever since Iraq credited its use of medium-range missiles against Iran with bringing a halt to the gulf war in 1988, the regime of President Saddam Hussein has relentlessly pursued high-tech advances in its military hardware...