Word: teller
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Dates: during 1980-1989
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Spurred by the weak dollar, foreign companies have become some of the most aggressive acquisitors. After Campeau took over Allied in 1986, he spun off some of its divisions to other foreign firms. Australia's Hooker Corp. bought Bonwit Teller from Allied, and Britain's Marks & Spencer agreed to buy Brooks Brothers...
There's no escaping anality; Cambridge also seems full of these types. The bank I frequent has signals at each window that light up and ring gently when the tellers are ready for the next customer. Recently, I was at the window next to the one which is directly at the head of the line. The teller there politely asked the person in front if he could help...
...looked up sharply and asked if the teller was addressing him. When the teller replied yes, the man straightened himself, raised his finger and proceeded to lecture the teller on the proper usage of the signal lights, how the bank had spent a great deal of money to install them, how they were there to notify customers when windows opened, preventing confusion which in turn prevented chaos, and there was a system, and that...
Finally, the man asked the teller to please ring his little bell so that he would know to proceed to his window, at which point the teller told him that the bell was broken. But anality defies pragmatism, and so the man left in a snit, muttering something about system failures and anarchy...
When an automated-teller machine refused to return her bank card, Diana Collier did not think much of it. But when two check-guarantee cards also failed to work, she thought something might be fishy. She was right: her $60 eel-skin wallet had apparently demagnetized her cards...