Word: tempesta
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...We’re in the process now of investigating those complaints,” said Carl Tempesta, Operations Manager for Passenger Transport and Fleet Management Services...
According to Tempesta, the problem could be quite simple...
...Tempesta mentioned the possibility of having drivers leave one minute after the scheduled departure time in order to rectify the problem, but said that Shuttle Services would need to investigate the situation thoroughly before taking action...
...neither arbitrary nor inconsequential. Mandated by state and Federal Highway Administration regulations, the lines exist to ensure public safety. It is a violation of these regulations for a bus to be operating when person(s) are occupying the prohibited area that the line demarcates, and, according to Carl A. Tempesta, manager of Passenger Transport and Fleet Management Services, "drivers are responsible for enforcement of this safety regulation, which could mean turning away riders...
However, according to Tempesta, meeting current levels of demand would require more than rescheduling. Fully accommodating students at peak hours would require purchasing more buses and hiring more drivers. Although it would be generous for FAS to allocate fund for this end, students shouldn't expect new buses to roll in any time soon. Because extra buses and drivers are needed for only a few hours a day, investing large sums of money in this area may not be cost effective, making it unlikely that wallet-wise administrators will dip into the University's coffers...