Word: tensioning
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Dates: during 2000-2009
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...think it will be a good year. We currently have five filings that are waiting [for approval], and that will create some pressure, accentuate the perpetual tension between short-term performance and long-term performance and investment into the future...
...McDonald's doesn't try to behave like a chain of boutiques, and that's where the tension inside Starbucks lies. "The battle within the company is making sure growth doesn't dilute our culture," says founder and chairman Howard Schultz. In the Starbucks ethos, the best authority is decentralized, and the best decisions are made store by store. The company stays clear of focus groups, acts on its instincts and doesn't open franchises for fear of losing control. Schultz decided to sell the New York Times, not USA Today, in stores because, he says, "it felt right...
...resulting tension all over the place, even in your latte. Six years ago, Starbucks moved from manual to semiautomatic espresso machines. The quality was more consistent, but the real reason for the switch was that an employee needed 24 fewer seconds to draw an espresso--a double shot of productivity. "People struggled with it," says Silvia Peterson, director of store operations engineering. The new machine was at odds with the Starbuckian notion of a "handcrafted" beverage. An ice dispenser that would have eliminated time spent scooping was rejected as a step too far. "It was big and QSR-like," says...
...actors of “Autobahn” succeed most in their capacity for revelation. Most of the dramatic tension in each play revolves around the exposure of the “story” behind each couple’s relationship that has created the current crisis, and the actors excel at gradually conveying that explication over the space of twenty minutes in a car seat...
...decision to avoid fully exploiting all that technology in the show seems quizzical. The TVs and screens mostly play a peripheral role, taking a back seat to the conflicts between the actual characters. However, Zalisk’s choice is ultimately for the best, as the dramatic tension between each couple is gripping by itself; the interference of too much inhuman technology would be distracting...