Word: therings
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Dates: during 1990-1999
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"[Students] are our guests. You pay for that meal. When someone is working for us, there is a different imperative," she says.
"There's a crisis in the Massachusetts food services industry," Della Barba says--and HUDS is feeling it, with at least 35 openings at their dining halls, restaurants and catering operation, according to the Office of Human Resources Web site.
"There's sometimes a real taking for granted that a lot of students do--a lack of consideration," he says. "Many of these people are busting their ass and doing the work of one-and-a-half people."
"There is excessive capitulation to student desire," he adds, noting that staff are frustrated because their grievances don't get listened to in a similar manner.
"What I think the employees might be pleasantly surprised about is that we are here to support them. There are definitely lines of communication there," he adds, noting that he's been on the job for only nine weeks.