Word: thorntons
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...hearth dominates American playwriting. Of the nation's foremost dramatists -- the likes of Thornton Wilder, Eugene O'Neill, Tennessee Williams and the early Edward Albee -- only Arthur Miller has consistently reached out beyond domestic grief to comment on public life. For that aspiration, Miller has often been rebuked and advised to return to family melodrama. Probably no rejection hurt more than the fate of his The American Clock, a poignant panorama of what the 1930s did to the country's psyche; it opened on Broadway in November 1980 and lasted barely two weeks. Miller has not brought a new play...
...first industries to use computer monitoring in a big way was the telephone business. Operators at AT&T now handle 600 to 700 customers a day, compared with 150 calls during the early 1970s. The difference, contends Charles Thornton, AT&T's director of operator services, is that automation has made each call easier to handle. Employees, however, say that computer supervision requires machinelike performance from them that takes no account of their personal ups and downs. Says one eight-year veteran: "If I'm ever slow, the company will know. It means I can't have...
...spots the stubby shape of a 737 overhead, he brags to his playmates, "My dad makes those!" So do many other dads in Seattle, where Boeing, the world's most successful aircraft company, has its home. And those workers share the pride that their children feel. Says Dean Thornton, president of Boeing's commercial-airplane division: "Out of 100,000 Boeing employees, there's not one who doesn't get goose bumps when he sees a 747 in the air. This isn't like making toothpaste...
...Thornton and his colleagues have reason to be proud. Boeing's cruise missiles and AWACS radar planes are indispensable to the U.S. military, and the company's series of jetliners--descendants of the venerable 707--dominates the commercial airways. In fact, Boeing has manufactured 55% of all the passenger jets ever built in the free world. Thanks to a dedicated work force, astute management, attention to quality and a willingness to risk billions on research and development, Boeing shows no signs of losing altitude. Its sales soared last year by 32%, to $13.6 billion, while profits climbed even faster...
...Bank of Chicago. Litigants are asking at least $400 million from Peat Marwick for its alleged failure to predict the Penn Square debacle. Then came the 1985 furor over E.S.M., the Fort Lauderdale Government-securities firm, amid a scandal that involved massive fraud. E.S.M.'s auditor, Chicago-based Grant Thornton (formerly Alexander Grant), has reportedly since been slapped with some $1 billion in legal claims for allegedly failing to expose the malfeasance...