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...Assembly delegates represent admission and guidance professionals from across the country and stand for election by their state or regional membership organization. Because of the thorough and meticulous attention to detail by NACAC, and in particular its Admission Practices Committee, the Assembly that gathered with heavy hearts in San Antonio was very well prepared to make amendments to the policies that were presented...

Author: By Peter E. Caruso, PETER E. CARUSO | Title: Absenteeism Implied by Article Refuted by Facts | 10/9/2002 | See Source »

...under former military strongmen, successfully watered down the legislation establishing the commission, denying it the right to subpoena witnesses, conduct searches or even demand access to official documents. With the commission due to release a final report by Oct. 16, it now seems the body has been less than thorough even within its purview. It investigated only 83 cases out of hundreds of unexplained deaths because many of the victims' families were suspicious or too discouraged after years of failing to get answers. It solved only 34. "Too many cases were left unsolved," admits commission president Hang Sang Beom. "This...

Author: /time Magazine | Title: Secrets and Lies | 10/7/2002 | See Source »

...sending what it calls "mystery shoppers," who have made 121,000 visits so far this year, to spy on restaurants' operations. In addition to the usual tutorials on how to pile on the ingredients for a Big Mac, McDonald's is for the first time giving its employees thorough hospitality training. The company is also offering cash incentives to more visible, effective store managers. "We're making progress but not fast enough," says Roberts...

Author: /time Magazine | Title: Can McDonald's Shape Up? | 9/30/2002 | See Source »

...sending what it calls "mystery shoppers," who have made 121,000 visits so far this year, to spy on restaurants' operations. In addition to the usual tutorials on how to pile on the ingredients for a Big Mac, McDonald's is for the first time giving its employees thorough hospitality training. The company is also offering cash incentives to more visible, effective store managers. "We're making progress but not fast enough," says Roberts...

Author: /time Magazine | Title: Can McDonald's Shape Up? | 9/25/2002 | See Source »

...plan is quite different. It consists of a one-page application followed by a typical job interview. Hiring decisions are made before any formal training occurs, and training will not be nearly as extensive, as the admissions office does not have the resources to carry out our thorough training regimen. But what is most troublesome is that when admissions officers were presented with the details of our procedure, not only did they express little interest in how we select guides, but they also insinuated that our extensive process could be a barrier in becoming a tour guide. Tour control...

Author: By Brian J. Hayes, | Title: Without Key, Tours Lose | 9/20/2002 | See Source »

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