Word: ticketing
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...that they have an image problem. So why has American Airlines decided to charge already unhappy passengers $15 each way for a single checked bag, as it announced Wednesday? "Desperate times beget desperate measures, and this is in the Hail Mary category," says Rick Seaney, CEO of consumer airline ticket research site Farecompare.com...
...question is whether it's better to pass on that cost via a baggage surcharge, rather than a ticket price hike. In terms of consumer psychology, the bag option may indeed be the lesser evil. On ticket-buying websites, extra fees are often not quoted in the initial price displayed to customers - only later, as they're completing their purchase. Given the advantage airlines gain by scoring better in online searches, "a price increase is a far riskier decision than going with this type of fee," says Larry Compeau, a marketing professor at Clarkson University. As Seaney puts it: "Airlines...
...Business was better, however, for cafes and pubs equipped with large TV screens. Russian fans, short of the $790 to to $4730 needed to buy a Luzhniki ticket, had booked all the city and suburban joints well in advance, eager to catch every detail of the biggest sports even staged in Moscow since the 1980 Olympics. Inevitably, it produced a bizarre mix of politics and business, diplomacy and security, sports and ideology...
...potential PR disaster was averted by President Medvedev issuing a decree to automatically grant visas to all British fans holding a valid ticket to the game. Obtaining visas had become more difficult in recent months as Moscow-London relations sank to a low ebb in a series of tit-for-tat moves following Britain rejecting Russia's demands to extradite tycoon Boris Berezovsky and Chechen separatist Akhmed Zakayev, while Russia turned down British demands to extradite Andrei Lugovoi, prime suspect in the murder of former Russian security officer Aleksander Litvinenko. It would be premature, however, to judge the blanket visa...
...Crimson used the second 1000 meters of the heat to pull almost even with Yale before beginning the sprint in the last 500 meters, trying to eek out a second-place finish and a ticket to the grand finals...