Word: tiredly
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...seemingly endless spell of bad news is creating a wider and wider gulf between Ford and Firestone. "This is a tire issue, not a vehicle issue," Ford CEO Jacques Nasser stressed last week, distancing himself from the company's partner for nearly a century. But Firestone, while loath to alienate such a valuable customer, says the lower level of air pressure Ford recommended for the tires--26 PSI, compared with Firestone's suggested 30 PSI--may have contributed to the trouble. Ford has decided to end its exclusive contract with Firestone and use an additional tire supplier, Michelin...
...spring of 1999, according to plaintiff attorneys, Firestone had already logged 800 customer complaints of tread separation on its ATX and Wilderness tires, though as a percentage of roughly 12 million tires on the road, the incidents didn't raise eyebrows. Congressional investigators, informed sources say, have connected 14 deaths in Saudi Arabia and surrounding gulf states to some of the tires Ford quietly replaced there in the summer of 1999. The company says it knows of no such deaths. Firestone says it wasn't aware of a noticeable rise in claims for tires coming out of its Decatur plant...
From the moment that Ford began designing the Explorer in the late '80s, the company had concerns about the appropriate level of tire pressure for the vehicle. Internal documents from 1989, leaked to the media two weeks ago, show that company engineers, instead of making more substantial improvements to the SUV's stability, advised inflating tires to less than the maximum level to decrease the chance of a rollover, even though underinflated tires can in turn increase the risk of tread separation. Ford vehemently rejects the notion that tire pressure played any role, pointing out that similar Goodyear tires...
...Many tire experts think that long after the blame game has cooled down, Ford and Firestone will discover there was no single defect but a combination of factors that may have led to the failures. "You've got a vehicle with marginal stability and a tire that is marginal," says Dick Baumgardner, a former Firestone engineer who now examines tire accidents for legal cases. "Put them together, and you've got a disaster." Pull them apart, and in addition to the human toll, you've got all the makings of a nasty corporate pileup...
...your tires safe? For a complete list of the tire models that are being recalled, go to time.com