Word: tolde
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...that environment helps lead people to act the way they do. When a hospital administrator in San Francisco wanted to reduce the number of mistakes nurses make in administering medication, she realized the main culprit wasn't carelessness but constant interruption. The solution: a bright-orange medication vest that told everyone, including doctors, to leave nurses alone so they could focus. At first, nurses hated the tacky vest--until medication errors dropped...
...company recalled 4.9 million cars because of a floor mat that could come loose and jam down the gas pedal. Last month Toyota issued a recall of 2.3 million vehicles (most of which were in the earlier group) because of a fault with the pedal mechanism itself. Toyota has told drivers to remove the mats; its fix for the sticky pedal requires a free half-hour shop repair. The DOT has urged owners of recalled models to use caution and get to a dealer. Still unknown: whether an electronic problem is also a culprit in sudden acceleration. Toyota says...
...brightly painted walls are lined with stacks of used books. Johnston had invited friends to come and work at the coffee shop in exchange for free rent but got few takers. "A lot of people shook on it and then backed out," he explains. "A friend of mine basically told me, 'I want to live in a place that already has nice things,' as opposed to this plan of building nice things, which is what we're doing...
...because the cost-benefit ratio in maintaining the status quo no longer makes sense. That was true for Rabin - who embraced the Oslo process after calculating that Israel could not forever count on unconditional U.S. support - and also for Yasser Arafat and Mahmoud Abbas. Rabin's cost-benefit analysis told him that Israel's best interests required moving toward a two-state solution from a position of strength, and the Palestinian leadership recognized that, as much as they desired a return to the homes and land they lost in 1948, the balance of forces made that a futile goal. They...
...movie and a true-crime best seller. During the 2005 trial, the prosecution chipped away at Kissel's credibility by revealing she had a secret lover in Vermont - a television repairman. The team put a private investigator on the stand who said that her husband, an investment banker, told him he was worried his wife was trying to poison him - testimony that the appeals court judge dismissed last week as hearsay that should have been deemed inadmissable in court...