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...airlines and slow-in-arriving upgrades of outdated FAA equipment. "Until then," she adds, "the airlines can hand out all the lollipops they want. But people are still waiting. Planes are still overbooked." United did promise to fill one need that ranked high in passenger-satisfaction requests: instituting a toll-free line for customer complaints. Let's hope it doesn't have a busy signal...

Author: /time Magazine | Title: Flight Delayed? Wait In Our Friendlier Airport | 9/15/1999 | See Source »

...make the canal--which has always been run on a nonprofit basis--into a cash cow. It is not a new complaint. In the 1970s, when President Jimmy Carter sold the handover treaty to Congress, there was much whining about turning the canal into little more than an expensive toll road. The latest version of this anxiety adds a national security tweak: fear of China. In 1997, the Panamanian government finalized a rich deal with Hutchison Whampoa Ltd., based in Hong Kong, to run two ports near the entrances to the canal. American-owned Bechtel lost out to Hutchison under...

Author: /time Magazine | Title: Panama Canal: Giving Up The Ship? | 9/6/1999 | See Source »

...quake, as well-constructed buildings should, many apartments, built in a slapdash rush to accommodate waves of urban migration, collapsed, squashing residents as they slept at 3:02 a.m. At the end of last week, more than 13,000 bodies had been found. The U.N. expected the final toll to climb toward 40,000, based on the number of pancaked dwellings, making this one of the worst natural disasters to touch Europe in this century...

Author: /time Magazine | Title: Turkey: Seeking Survival and More | 9/6/1999 | See Source »

...required to repair the quake damage were greeted with skepticism Friday by Turkish newspapers who questioned whether the revenue would actually be spent in the disaster zone. Anger at the sluggish initial relief efforts from the government and the military was compounded by the realization that the massive death toll was largely a result of officials? failure to enforce building regulations. Even more bizarre ? and possibly self-destructive ?- were the government?s moves to stop relief efforts by Islamic organizations...

Author: /time Magazine | Title: Quake Shakes Turkey's Political Foundation | 8/27/1999 | See Source »

...relief effort in regions run by the opposition Islamic Virtue Party presents a substantial political challenge to Prime Minister Bulent Ecevit. "Once the initial shock wears off, the political recriminations will grow," says TIME correspondent William Dowell. "Poor construction work in a region known for earthquakes caused a death toll that was far higher than it might have been had stricter standards been enforced." On Monday, as officials in the capital, Ankara, ordered up 45,000 body bags, more misery appeared in the form of rain, which threatened to exacerbate the health crisis facing the stricken areas...

Author: /time Magazine | Title: Turkey's Tragedy ? the Political Aftershock | 8/23/1999 | See Source »

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