Word: tolls
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Dates: during 1990-1999
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Such a season of blame is taking its toll on an agency ill equipped to handle it. The 25,000 or so employees who wrestle with heavy caseloads, bad technology, long hours and growing threats to their safety, who find purpose in the bureau motto of "Fidelity, Bravery, Integrity," can handle just about anything--anything but walking down the street and having a pal from the local police department slide up in his cruiser and ask mocking questions about all the cases the FBI has screwed up and all the headlines it's made and "Hey, what's the deal...
...masterful use of a technology which she fears somehow controls her. Exhibited on the same monitor, Suicide Box, by a group of artists calling themselves Bureau of Inverse Technology, provides a wry panoptic proposal for installing suicide detection boxes on the Golden Gate Bridge. Ever friendly to death toll tabulators and those who follow their statistics, the boxes can even distinguish between an errant sea gull and a falling body...
...drive-time radio that opened with the beeping of a heart monitor ("This used to be the sound that mattered in determining your health care") and was followed by the ringing of a cash register ("Today this is the sound that matters"). The ads urged listeners to call a toll-free number "if you've been a victim of when profits come before patients." The coalition mainly wanted to recruit such victims to testify before New Jersey legislators considering an HMO regulatory bill...
...turned my eyes skyward yet again. The same pea-sized white blob hung in the sky, and it was only after I cleaned my eyeglasses that I was convinced it was indeed a comet and not a piece of lint from the laundry room--piece of lint whose death toll was presently 39. I shared my disappointment with a companion, but her reverence was incorrigible. Others, too, seemed mesmerized and hypnotized by a cosmic aura of awe and amazement. I began to feel a little inadequate. Perhaps I was missing something. Perhaps I was forsaken a once...
...through to a real live person on the phone, taxpayers who do speak to an IRS employee now have a 94% chance of getting the right answer, compared with 63% in 1989, according to the GAO. Last year the agency's Teletax recorded information line took 45 million toll-free calls...