Word: took
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Dates: during 1990-1999
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...street in Dalton, Ga., and into the Oakwood for eggs and grits, or into Jimmy's for a cocktail. But the Miss Resaca Beach pageant is no more. It could be that when Marla Maples, who won the thing, ended up with Donald Trump as her trophy, it took the shine off the prize...
...Johnson took her chance and ran with it. She woke up at 5 a.m. and spent two hours on buses, dragging the kids to day care and then getting to training classes. For nine months now, she has been an operator at Sprint's calling center at 18th and Vine, and she's a star. She sits at a computer with a headset on, placing calls and billing calling cards. She handles 600 calls a day, at an average of 38 seconds a call. Already, she has racked up four "good customer-contact reports" from satisfied callers...
...paralyzed or treated by managed care.) The painful healing process has given him a lot of time to consider how disappointed he is with the system he helped create. "The idea was to have health-care organizations compete on price and quality," Ellwood says. "The form it took, driven by employers, is competition on price alone...
...When Raymond Cerniglia's 13-year-old son Matthew developed a rare and aggressive cancer, doctors gave him a 20% chance to live and started an 11-month course of chemotherapy. Cerniglia's HMO paid the bills at first. But when things took a turn for the worse and doctors ordered a bone-marrow transplant, the health plan refused to cover it. The new treatment, the administrators said, wasn't a "medical necessity," nor was it on their list of covered therapies. Despite a letter from an expert at the National Institutes of Health testifying that this was Matthew...
...years Sol Feldman, 81, of Tamarac, Fla., successfully treated his hypertension with the prescription drug Hyzaar. Then his HMO was sold to another company, and the new plan insisted he use a lower-cost substitute. "I took it for about a week, and my pressure went sky high," Feldman recalls. When the HMO refused to let him go back to Hyzaar, he switched to another plan that covered it. A few months later, however, the new HMO also dropped its Hyzaar coverage. At $79 for a month's supply, Feldman couldn't afford to pay for the prescription...