Word: took
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Dates: during 2000-2009
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...given lip service. But certainly early on it was all about, "What are you going to take?" If you were a revenue officer who was shutting down businesses and seizing cars you tended to advance quicker than the revenue officer who signed installment agreements. The more risks you took, the better you tended...
...wasn't uncommon in the specialty that I had. Some people [carry out] personal attacks against the people trying to collect taxes, like finding out where you live and harassing you or your family. As a precautionary measure, people often took a professional pseudonym, but those things can only...
...subtle, it took a long time to wake up to the fact I'd become a different person. When I first started, there was no way I would call someone on the phone and pretend to be someone else. By the end of it, I was perfectly willing to pick up the phone and pretend to be someone's high school classmate in order to find a taxpayer...
That's the 1998 law that enacted a "Taxpayer's Bill of Rights." You say it made tax collectors less aggressive and took some of the teeth...
...took a lot of the fun out of it. The job became incredibly difficult with the restructuring act. The pendulum swung to the other side. The attitude was, "We're going to write everyone up on an installment agreement, everybody's going to try to compromise...