Word: toughening
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Dates: during 2010-2019
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...Olympics who are helping ticket holders find their seats at venues, giving directions to confused guests wandering the streets, driving around dignitaries and printing out stat sheets for cranky, sleep-deprived journalists. Some 95% of them are Canadian, and though the athletes from the host country are trying to toughen up under the "Own the podium" rallying cry, the Canadian volunteers are living up to their country's reputation for being incredibly gracious and friendly. The rest come from places as far away as China, Russia and New Zealand...