Word: toyotas
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...When weak signals started coming out in 2002, Toyota's top management wasn't listening. By then, the heroic stage of Japan Inc. was over; parts of its business culture had become sclerotic. Compared with the nimbleness seen in Silicon Valley, Japan's manufacturers and their systems began to be seen as inflexible, too removed from a changing global economy to adapt. Analysts describe a Toyota management team that had fallen in love with itself and become too insular to properly handle something like the current crisis. "The reaction to [the situation] is a very Japanese thing," says Kenneth Grossberg...
...Kingston puts his finger on one failing in modern Japanese corporations like Toyota: those lower in the organization find it difficult to deliver bad news to managers. Nearly every company faces this issue from time to time. "But this is a brand-threatening, life-endangering crisis," he says. Changing the way Toyota works won't be easy, says Grossberg. "Management cannot turn on a dime. They have so much invested in doing things the Toyota way," he says...
...Lose Influential Friends The recalls came at time when Toyota was regaining momentum after losing $4.9 billion in its latest fiscal year, as recession-racked consumers parked their money. For much of the past year, hundreds of Toyota employees in the U.S. didn't build cars at all, instead attending classes or doing "maintenance" work on half-built vehicles at idled factories in Texas and Indiana. Toyota kept the workers on in anticipation of better times ahead. Now the company is looking at another year of losses and significant overcapacity in North America...
...Read "Toyota's Flawed Focus on Quantity Over Quality...
...criticism that it has been slow to fix its vehicles, Toyota has wrecked its political cover. Although the company had artfully balanced both U.S. political parties by designing green cars and building them in red states, its goodwill was strained in recent weeks by the decision to close its manufacturing plant in Fremont, just across the bay from Democratic House Speaker Nancy Pelosi's home base in San Francisco. The shutdown of the plant in March will wipe out 5,400 jobs and hit hard the more than 1,000 suppliers that work with the factory. "I think they offended...