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...economic prosperity and the booming growth of its airline industry, more Indians are flying today than ever before. But they are enjoying it less, because more than half of all domestic flights are now delayed by 30 minutes or more. "We needed this boom because people need to travel and we need choice," Mehta says. "But in some ways [air travel] has actually become more frustrating...
...While passengers are frustrated, so are airlines, which are starting to lose money despite brisk demand. The problem? Air travel has blossomed so quickly in India that the country's superannuated airports have been overwhelmed. After the government opened India's skies to greater competition four years ago, the annual number of domestic and international air passengers has nearly doubled from 48.8 million in the year ended March 31, 2004, to 95 million. Meanwhile nine private airlines have started up in recent years. Some, such as Kingfisher Airlines, are full service, but most are low-cost carriers that have wooed...
Delta might be enjoying a bit of blue sky, but Grinstein understands the frustrations of airline travel. Pricing is a big one. The rise of low-cost carriers was supposed to simplify prices for everyone, but that hasn't happened. "People are suspicious," he says, "and wonder what kind of game is being played because they don't understand what the system is designed to do." Ideally, he says, airlines would have an auction at the gate for every seat on a flight; those who absolutely had to fly would pay the most...
Instead, airlines taunt us with a byzantine yield-management pricing system that tries to factor in fuel prices, weather, congestion and everything else that complicates air travel. "It's not like any other business I know," says Grinstein. Selling an airline ticket is "more like trying to figure out a prisoner's dilemma than it is about trying to sell a can of paint." (Guess who's the prisoner?) Compare JetBlue's walk-up fares with Delta's advance-purchase fares, he says, and you'll see little difference. Still, demand is unusually high this year, meaning travelers should expect...
...When you let the cat loose it eats the rats, and this cat is going to travel all over the country," Alem?n said. Ortega must be silently nodding in approval as he watches his opposition claw at each other - the same situation that helped him into the presidency last year...