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...flying to Fort Lauderdale, Fla., from Newark, N.J., next month, and you've nailed a $191 plus tax round-trip flight on Continental. Sweet. If you're traveling solo and light, a carry-on will do the trick. But if you're not, once you check in a bag, you are adding 13% to the ticket cost; 31% if you add a second bag. If you can't use a carry-on, you essentially become the victim of a bait and switch tactic, since the airlines never name their baggage fees in the fare quotes you get on Travelocity, Expedia...

Author: /time Magazine | Title: Airline Baggage Charges: It's Customer Abuse | 1/13/2010 | See Source »

...things like exit-row seats or extra-room seats. That makes perfect sense: a better seat equals a higher price. But making us all suffer so the carriers can milk a baggage fee from a few makes no sense, even if it does make some dollars. (See the best travel gadgets...

Author: /time Magazine | Title: Airline Baggage Charges: It's Customer Abuse | 1/13/2010 | See Source »

Clearly, some rivals don't. Southwest Airlines has mocked the majors in a series of advertisements that point out its own free checked-baggage service. JetBlue did likewise in a recent ad, offering a faux travel product to non-JetBlue flyers, the Extrago Sherpa Shirt, which "can hold an entire trip's worth of necessities, including the $20 bill you'll save by not checking...

Author: /time Magazine | Title: Airline Baggage Charges: It's Customer Abuse | 1/13/2010 | See Source »

...glance at the travel itinerary of Natarajan Chandrasekaran will tell you just how dramatically the postrecession economy is changing. Since October, when he became CEO of Indian IT firm Tata Consultancy Services (TCS), Chandrasekaran has retraced the business trips his predecessors have been making for years to New York City and London, the home cities of big banks and other companies that have traditionally outsourced computer programming and other work to Indian firms. But jaunts to the industrialized world may no longer be sufficient to keep his Mumbai-based firm growing at top speed. So Chandrasekaran is also venturing...

Author: /time Magazine | Title: Outsourcers Go Global | 1/11/2010 | See Source »

...year-old Nigerian, allegedly tried to ignite explosives concealed in his underwear but was overpowered by other passengers. The incident prompted a swift escalation of security measures by airlines, snarling holiday transportation on one of the year's busiest weekends. The apparent lapse that allowed Abdulmutallab to travel--he had been placed on a list of persons of interest but not on the so-called no-fly list after his father warned authorities about his radical tendencies--has led to increased scrutiny of the U.S. Transportation Security Administration and its policies. Abdulmutallab, who was charged in federal court with attempting...

Author: /time Magazine | Title: The World | 1/11/2010 | See Source »

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