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...manufacture of some shoddy cars or even its dreadful crisis management - though those are errors that will cost it more than $2 billion in repairs and lost sales this year. It's something more pernicious: the vapor lock that seems to have seized Toyota's mythologized corporate culture and turned one of the most admired companies in the world into a bunch of flailing gearheads. Not only is Toyota producing more flawed cars than in the past, but an organization known for its unrivaled ability to suss out problems, fix them and turn them into advantages is looking clueless...
...Toyota: those lower in the organization find it difficult to deliver bad news to managers. Nearly every company faces this issue from time to time. "But this is a brand-threatening, life-endangering crisis," he says. Changing the way Toyota works won't be easy, says Grossberg. "Management cannot turn on a dime. They have so much invested in doing things the Toyota way," he says...
...Friday on the eight million cars being recalled worldwide due to sticky gas pedals, Toyota president Akio Toyoda, taking the public stand for the first time since the first recalls were announced in the U.S. a couple of weeks ago, implored his audience to have faith that he could turn the company's turn of bad luck around. "Please believe me," he said...
...press conference. "All the force went onto my shin. It's probably the worst place you can have an injury, because you're constantly pushing against your boot, and there's no way around it. You can't pretend that it's not there - you feel it in every turn." Vonn has tried to put a ski boot on her foot. "I can tell you it's excruciatingly painful," she says. (See what becomes of Olympic stadiums...
...pariah. Vonn is the anti-Bode, happily married to her skier husband and coach, dedicated to not disappointing all the mainstream sports fans who give skiing a quadrennial peek. In a strange twist, if Vonn drops out or drastically cuts back her schedule, the Olympic audience may have to turn to Miller for its violin-tinged tale of redemption. He came out of retirement this season to give the Olympics another shot and prove to the world he's not that...