Word: ua
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...primary method of support to residential computing users, including all on-campus undergraduates, will also see a shakedown. HASCS is reevaluating its student User Assistant (UA) needs as a result of changes in computing behavior at the school, Steen said...
...That has become a familiar problem. Iñaki Añua, director of the Vitoria Jazz Festival in Spain's Basque Country (July 15-18), lost his sponsorship with Heineken after five years, and says he has to scramble to see what he can arrange for next. "I've heard the same thing from other festivals," he says. "We get a million people coming here for jazz, but the sponsors seem to be moving more and more to sports events." Whatever the logic of the sponsors, jazz remains a tiny but relatively healthy segment of a music industry...
After an unsuccessful visit from another UA, Gordon said he sought the help of NOC, the specialists in charge of fixing Harvard’s network problems not caused by mis-configuration or equipment failure on the user?...
...Gordon learned, however, students cannot reach NOC directly and are only dispatched at the recommendation of a UA...
...elusive organization. They don’t list their number for students to use. I actually had to be sneaky and catch the number the UA dialed one of the many times we had assistance come over,” Gordon said...