Word: uhse
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Dates: during 1980-1989
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UHS Director Dr. Warren E. C. Warren and several of his colleagues say they have not been aware of the Clearinghouse file until recently They add that no complaints from the file have been brought formally to UHS Justice, who has held the post since last June, and her immediate...
"The file is very valuable up to a certain point." Ryan says, adding that the keeps cases from the collection "It there's a special sense of dissatisfaction with the experience--say, a rooming group of six saying that several doctors are not to be trusted--then UHS should look...
Wacker says he personally receives between 10 and 20 UHS related complaints of all sorts per year--most of them from "nervous parents asking me about their children, which I can't tell them for confidentiality reasons "Of these, he says, "no excess" of the complaints are related to gynecologic...
During his 12-year tenure, about seven doctors have left UHS because of repeated complaints from patients, Wacker says. "Almost 100 percent" of those cases were strictly attitudinal complaints, he explains. "Most were just not suited here--they couldn't interact with students. Our older patients had had no complaints...
Both staff and outside doctors credit Wacker for improving UHS overall. "There used to be a lot of criticism of UHS" before Wacker arrived, says Edward S. Rendall, director of the health services at MIT. When Wacker took office, for example, contraceptives were still illegal in Massachusetts, and "there really...