Word: underpaid
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...consumers are beginning to feel almost as frustrated as Harry Hapless. Personal service has become a maddeningly rare commodity in the American marketplace. Flight attendants, salesclerks and bank tellers all seem to have become too scarce and too busy to give consumers much attention. Many other service workers are underpaid, untrained and unmotivated for their jobs, to the chagrin of customers who look to them for help. The concept of personal service is a difficult quantity to measure precisely, to be sure; the U.S. Government keeps no Courtesy Index or Helpfulness Indicator among its economic statistics. But customers know service...
...long ago a dietitian was that underpaid woman in the white smock who decided whether it would be peanut-butter or bologna sandwiches on the school lunch menu. Today, for those students who grew up to be bicoastal investment bankers, a dietitian is likely to be the latest acquisition in personal advisers. Though still usually a woman, she has gone private in a big way, with clients who include not only fitness trendies but the overweight, the pregnant and sufferers from such food-sensitive diseases as diabetes and hypertension. Aiming for permanent eating-pattern changes, the dietitian or nutritionist often...
Often overworked and usually underpaid, the nurse has long been the doctor's reliable helpmate. Now more and more nurses, not content to be second-class citizens in the medical establishment, are hanging out their own shingles. They are seeing patients independently of doctors and opening up clinics. A San Rafael, Calif., newsletter, Nurse Entrepreneurs Exchange, estimates that in the past few years more than 10,000 nurses have gone into business for themselves. "Nurses can do more than change the bed and throw out the bedpan," says Joanne Gersten, who runs Erie Family Health Center, a 14-nurse clinic...
...professors bother to read student work, and grading is usually left to bored, underpaid (and, in more than one case, unintelligent) graduate and undergraduate section leaders, who rarely give much time or thought to grading papers and exams. A recent 11-page paper I wrote for Albert Craig and Henry Rosovsky's course on Japan was returned weeks later with no comments except this one line at the end: "You did a good job with a complex topic." Because our section leader spoke little English, I and other students in the section found ourselves forced to simplify our language...
Pollak says it's important for overworked and underpaid students to try to keep their perspective on things. "One thing that often helps people who are going through mild depression is to know that they are not the only ones who get depressed," she says...