Word: understandable
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...insular to properly handle something like the current crisis. "The reaction to [the situation] is a very Japanese thing," says Kenneth Grossberg, a marketing professor at Waseda University's business school in Tokyo. Jeffrey Kingston, director of Asian studies at Temple University Japan, says Toyota's managers don't understand how sensitive the American public is to auto-safety issues. "Their focus on the customer has been nonexistent," he says. "Toyota is famous for having an arrogant culture. They're so used to dealing with successes that when they have a problem, they're not sure how to respond...
...hope people can understand all the spamming,” Cheng Ho laughs...
...Signs heralding “Beck-Palin ’12” are enough to make one forswear even drinking tea. Nevertheless, it is not just these tactics that those in the mainstream decry. It is the supposed ignorance of the Tea Partiers. They don’t understand the legislation, some say. They don’t realize what’s good for them, others argue. They are misinformed, they are the product of Fox News, they have a terrible misreading of history. President Obama even intimated as much in his State of the Union, claiming that...
...ignore the Tea Party at their own risk. But save for a handful of conservative congressmen and a certain former governor who received $100,000 to headline their convention, most still do. And even with the signs that a new political party may be brewing, too many do not understand why their condescension is unwarranted...
...responding to domestic consumer complaints - the first report of the brake problems in Japan goes back to July, and 84 had been filed as of Feb. 1 - and the minister didn't appear to be overly confident in Toyoda's ability to deliver a more convincing message abroad. "I understand Mr. Toyoda is visiting the United States, so I asked that he speaks with care when he is over there," said Maehara, who is also scheduled to meet U.S. Ambassador John Roos on Thursday. "I asked him to be accountable for his explanations because Toyota is not only a Japanese...