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...success came in Newcastle, England, where Lloyds TSB bank announced a year ago that it was closing a call center and moving around 1,000 jobs to India. The announcement sparked a furor; Newcastle City Council had given Lloyds subsidies to set up the call center two years previously. UNIFI, the union representing about 15,000 of Lloyds' 70,000 staff, called for a strike ballot, and after several months of negotiations, the bank agreed to redeploy people in other jobs where possible. Those laid off when the call center closes next month will get a $3,600 payment toward...

Author: /time Magazine | Title: Au Revoir, Les Jobs | 10/3/2004 | See Source »

...talent has compelled a new way of thinking," says Tom Casey, head of the talent-management practice at Unifi Network, a PricewaterhouseCoopers division. Casey is based in Boston but oversees projects involving 40 people in eight countries "all over God's creation." He also advises other companies on virtual-boss setups. The biggest adjustment for U.S.-based managers, he says, is learning to trust out-of-sight employees. Just because they are in a land far away and aren't always right by the phone doesn't mean they are sipping umbrella drinks at the beach. Despite managers' fears, most...

Author: /time Magazine | Title: E-Management: In Control, 10 Time Zones Away | 4/9/2001 | See Source »

...look like an anticipated economic downturn is going to slow down this trend anytime soon. "God help the company that doesn't support employees in their volunteer efforts, now or in the future," says Tom Casey, Boston-based partner in charge of the attraction-and-retention practice for Unifi Network, the human-resources consulting arm of PricewaterhouseCoopers...

Author: /time Magazine | Title: The Good Works Perk | 1/22/2001 | See Source »

...fell out over the conduct of the war. The first squall arose when Douglas MacArthur wanted U.N. authority for crossing the 38th parallel in pursuit of the North Koreans. In studiedly vague language, the General Assembly authorized the Eighth Army to "insure stability in Korea," and bring about "a unified, independent and democratic government." The vote was 47-5 (the Russian bloc), but India and six other Asian and Arab nations parted company with the U.S., because it "would impair faith in the U.N. if we were to authorize the unifi cation of Korea by force against North Korea after...

Author: /time Magazine | Title: War: KOREA: THREE YEARS OF WAR | 6/29/1953 | See Source »

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