Word: upping
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Dates: during 1980-1989
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Once a backwater of the Federal Government, the Post Office Department was reorganized in 1970 as a semiprivate, quasi-military company called the U.S. Postal Service. With 825,000 employees, it has more troops than the U.S. Army. But pressure is growing from the public as the price of stamps...
While postal officials are not likely to show up on The Oprah Winfrey Show anytime soon as examples of modern touchy-feely management, they are experimenting with new programs, including "Employee Involvement" and "Quality of Worklife Processes," to give workers more autonomy on the shop floor. In San Diego about...
Questions of leadership pop up frequently. Disappointed by Michael Dukakis' refusal "to stand on his hind legs and fight," Mamet drafts a strong and dignified speech that he and the reader would have liked to hear the Democratic candidate deliver. As a playwright, he argues that actors and directors should...
The predawn scheduling of the operation was meant to minimize publicity and protests. But reporters got wind of it and watched through the windows of Phoenix House as Vietnamese shouted and cried, some holding up makeshift signs saying WE'D RATHER DIE THAN GO BACK TO VIET NAM. No force...
How could a firm long heralded for its go-go brilliance stumble so badly? Somehow the company that transformed the advertising industry worldwide during the 1980s seems to have lost its alchemist's touch. Deepening the management mystery, Saatchi & Saatchi profits fell while its global advertising business continued to thrive...