Word: usair
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Saltzberg says one's tickets can easily become lost through the electronic process as well, a claim that all three major airlines--United, USAir and Delta--vehemently deny. Saltzberg adds that E-tickets aren't available for all flights, especially international ones. Furthermore, Saltzberg warns travelers that on-line fares are "nine out of 10 times unavailable or more expensive...
Some airlines are so zealous about E-ticketsthat they are even offering special deals topeople who book tickets on-line. Additionalfrequent-flyer miles or discounted rates are beingused to entice people to utilize theirtechnological resources. While Delta has no suchprogram, both United and USAir do--for certainflights and through certain on-line bookingagencies...
LINTHICUM, Maryland: Once, when USAir was one of the 'big four' airlines, BWI airport in Maryland was practically a private operation, with more than 70 percent of its daily flights handled by the airline. Now, USAir is USAirways, and that number is 45 percent and falling. The airline has informed its employees that as many as 220 workers at BWI, or one fourth of the 860 full-and part-time gate workers, ticket agents and mechanics, will be laid off as USAirways continues a cost-cutting reorganization of its hub system by routing more flights through Philadelphia. The moves...
...Corp., the parent company of American, has been a champion at it, having shaved more than $1 billion in costs. USAir knocked back 10% of its flights. Delta laid off a large percentage of its work force. Northwest decided to retrofit old aircraft instead of buying new ones. The majors stopped, for the most part, their suicidal price-cutting wars. They curtailed their wildly optimistic purchases of new aircraft that had led them into such trouble in the 1980s. They shut down unprofitable routes, leaving many cities to the commuters...
Demands such as those made by American's pilots and other groups--who gave up wages and benefits in the past--can only put upward pressure on prices. And with companies such as USAir and TWA struggling mightily to maintain altitude, a big merger is possible, which would invariably reduce price competition. The net effect, everywhere you turn, is that fares are up and service is way down--and the prospects aren't good for much improvement in the future...