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...downsides, on the other hand, are minimal. The most obvious is technical support. We hope that the HCS provides its own system so that undergraduate User Assistants (UAs) are not plagued with a deluge of questions about mailing lists. UAs are already burdened with painfully annoying questions from students who’ve forgotten to plug in their PC; they shouldn’t have to answer questions about the HCS mailing lists, which they are technically not in charge of. The other obvious downside is that people will probably be getting more unwanted e-mail. But that...
...Jack format less user friendly for advertisers? Not necessarily. Jackie Barrera, associate media director of Asher Media in Dallas, says listeners are less prone to channel surf when Jack FM goes to commercial breaks. "It actually benefits the advertisers because people aren't tuning out," she says. "They know they'll have a shorter break, so they pay more attention...
...statistics need to be humanized to inspire ordinary consumers to act, says Holdway: "The footprinting tool visualizes an individual's impact. Through the metaphor of soccer fields, any user can immediately understand the impact their lifestyle is having at a global level." Holdway has built a website www.weeeman.org) that allows people to calculate their own e-waste profile by entering the number of mobile phones and computers at their home, school or office. "Take only pictures, leave only footprints" has long been an environmentalist motto. Now, activists are hoping to erase even the footprints...
Clippy haters of Harvard: there’s a reason for your rage. An actual academic paper has concluded that the default character for Microsoft’s Office Assistant is “almost a textbook case of what not to do in designing a user interface agent...
...senior thesis “Why People Hate the Paperclip: Labels, Appearance, Behavior and Social Responses to User Interface Agents,” Luke Swartz, Stanford Class of 2003, interviewed Word users and ran an original experiment with different “agents” to find out if Clippy’s failure was “one of implementation or one of concept.” That is, is it inherently annoying to have a little creature proffering help in a computer program or is there potential for a truly useful Clippy...